Account verification and payout review
Why verification happens
The operator checks identity and address to protect accounts and to prevent abuse. Requests can happen before a first withdrawal or when the total payout amount grows.
What documents to prepare
- Government ID with a clear photo.
- Proof of address such as a bank statement or utility bill.
- Source of funds for large payouts when required.
How to pass checks faster
- Upload color scans with full edges visible.
- Make sure names and dates match the profile.
- Avoid heavy edits that reduce clarity.
- Reply to emails from the security team without delay.